# Spanish — Consumer & Retail Sub-Lexicon

Auto-generated from translation experience. Maps Spanish consumer, retail, franchise, and
distribution legal terms to their correct English equivalents.

## Core Consumer Terms

| Spanish | English |
|---|---|
| condiciones generales de contratación | general terms and conditions |
| condiciones generales de venta | general terms and conditions of sale |
| condiciones de uso / términos de uso | terms of use / terms and conditions |
| contrato con consumidores | consumer contract |
| empresario / profesional | trader / business |
| consumidor (y usuario) | consumer |
| plazo de desistimiento | withdrawal period / cooling-off period |
| venta a distancia / contratación a distancia | distance selling |
| contratación fuera de establecimiento | off-premises selling |
| información precontractual | pre-contractual information |
| deber de información | duty to inform / disclosure obligation |
| cláusula abusiva | unfair term / unfair contract term |
| práctica comercial desleal | unfair commercial practice |
| práctica comercial engañosa | misleading commercial practice |
| práctica comercial agresiva | aggressive commercial practice |
| vicios ocultos | hidden defects / implied warranty |
| garantía comercial | commercial warranty / manufacturer's warranty |
| servicio postventa | after-sales service |
| reclamación | complaint / claim |
| mediación de consumo | consumer mediation |
| acción colectiva | class action / collective action |

## Franchise Terms

| Spanish | English |
|---|---|
| contrato de franquicia | franchise agreement |
| franquiciador | franchisor |
| franquiciado | franchisee |
| información precontractual (franquicia) | pre-contractual information / franchise disclosure |
| canon de entrada / derecho de entrada | franchise fee / initial fee |
| canon de franquicia / royalty | royalty / ongoing franchise fee |
| canon de publicidad | advertising contribution / marketing fund contribution |
| saber hacer / know-how | know-how |
| marca (del franquiciador) | (franchisor's) trademark (US) / trade mark (UK) |
| signos distintivos / imagen de marca | distinctive signs / brand elements |
| manual de operaciones | operations manual |
| territorio exclusivo | exclusive territory |
| cláusula de no competencia post-contractual | post-term non-compete clause |
| obligación de aprovisionamiento exclusivo | exclusive supply obligation |

## Distribution Terms

| Spanish | English |
|---|---|
| contrato de distribución | distribution agreement |
| contrato de distribución selectiva | selective distribution agreement |
| contrato de distribución exclusiva / concesión | exclusive distribution agreement |
| concesionario / distribuidor | distributor |
| proveedor / suministrador | supplier |
| agente comercial | commercial agent |
| mandato | mandate / agency |
| mandante / principal | principal |
| comisionista / agente | agent |
| indemnización por clientela (agente comercial) | goodwill indemnity / indemnity on termination |
| indemnización compensatoria | compensatory indemnity |
| comisión | commission |
| objetivos de ventas | sales targets |
| exclusividad territorial | territorial exclusivity |
| cláusula de no competencia | non-compete clause |
| resolución ad nutum / resolución sin causa | termination at will |
| preaviso razonable | reasonable notice |

## E-Commerce Terms

| Spanish | English |
|---|---|
| comercio electrónico | e-commerce / electronic commerce |
| tienda online / plataforma de venta | e-commerce website / online store |
| mercado en línea / marketplace | marketplace |
| aviso legal | legal notice |
| política de privacidad | privacy policy |
| política de cookies | cookie policy |
| prestador de servicios de la sociedad de la información | information society service provider |
| LSSI-CE (Ley de Servicios de la Sociedad de la Información y de Comercio Electrónico) | Spanish E-Commerce Act (LSSI-CE) |

## Section Headings

| Spanish | English |
|---|---|
| OBJETO | PURPOSE / SCOPE |
| PRODUCTOS / SERVICIOS | PRODUCTS / SERVICES |
| PEDIDOS | ORDERS |
| PRECIO Y PAGO | PRICE AND PAYMENT |
| ENTREGA | DELIVERY |
| GARANTÍAS | WARRANTIES |
| RESPONSABILIDAD | LIABILITY |
| PROPIEDAD INTELECTUAL | INTELLECTUAL PROPERTY |
| DATOS PERSONALES | PERSONAL DATA |
| DURACIÓN Y RESOLUCIÓN | TERM AND TERMINATION |
| DISPUTAS | DISPUTES |
| DISPOSICIONES GENERALES | MISCELLANEOUS |

## Notes

- **"Cláusula abusiva"**: Under Spanish law (TRLGDCU), unfair terms in consumer contracts
  are void. Based on the EU Unfair Contract Terms Directive. Translate as "unfair term".
- **"Indemnización por clientela"**: Under Spanish agency law (transposing the EU Commercial
  Agents Directive), the commercial agent is entitled to a goodwill indemnity on termination.
  Mandatory and cannot be waived in advance.
- **"Derecho de desistimiento"**: The consumer's right to withdraw from a distance or
  off-premises contract within 14 days. Based on the EU Consumer Rights Directive.
- **TRLGDCU**: Texto Refundido de la Ley General para la Defensa de los Consumidores y
  Usuarios — the consolidated Spanish consumer protection act. Reference as "Spanish
  Consumer Protection Act" on first mention.

## Additional Lawlinguists-validated Spanish Consumer / Retail Mappings

| Spanish | English |
|---|---|
| Ley General para la Defensa de los Consumidores y Usuarios (TRLGDCU — RD Legislativo 1/2007) | General Consumer Protection Act |
| consumidor | consumer |
| usuario | user |
| contrato celebrado a distancia | distance contract |
| contrato celebrado fuera del establecimiento | off-premises contract |
| derecho de desistimiento | right of withdrawal (14-day cooling-off period) |
| garantía legal de conformidad | statutory guarantee of conformity |
| productos defectuosos | defective products |
| responsabilidad por productos defectuosos | product liability (RD-Legislativo 7/1996 transposing Directive 85/374/EEC) |
| lista negra de cláusulas abusivas | blacklist of unfair terms |
| hojas de reclamaciones | complaint forms (mandatory for businesses) |
| Oficina Municipal de Información al Consumidor (OMIC) | Municipal Consumer Information Office |
| Instituto Nacional del Consumo | National Consumer Institute |
| Junta Arbitral de Consumo | Consumer Arbitration Board |
| acción colectiva de consumidores | consumer class action |
| arras confirmatorias / penitenciales / penales | see spanish-real-estate.md |
| franquicia | franchising |
| franquiciador / franquiciado | franchisor / franchisee |
| Registro de Franquiciadores | Franchisors' Registry (RD 201/2010) |
| contrato de agencia | agency contract (Ley 12/1992 implementing Directive 86/653/EEC) |
| indemnización por clientela | goodwill indemnity / customer indemnity |
| indemnización por daños y perjuicios (al agente) | damages to agent (on termination) |
| contrato de concesión mercantil | exclusive distribution agreement |
| compraventa de empresa / negocio | business sale |
| licitud de la práctica comercial | lawfulness of commercial practice |
| publicidad engañosa | misleading advertising |
| publicidad comparativa | comparative advertising |
| competencia desleal | unfair competition (Ley 3/1991 de Competencia Desleal) |
